Terms & Conditions
Draft for review — not effective. Legal operator, contact details and booking procedures must be confirmed before publication. Your signed booking agreement identifies the contracting business.
Bookings and scope
An enquiry is not a reservation. A booking is confirmed only when we issue written confirmation after acceptance of the booking agreement and receipt of any payment specified in it. That agreement identifies the space, access window, equipment, crew, deliverables, price and payment dates. Additional services require your approval.
Prices and payments
Advertised package prices include all unavoidable studio charges for the stated package, apart from applicable government-imposed taxes or fees. Optional equipment, additional crew, set construction and post-production are separately identified before acceptance. We do not charge again for items included in a package. Any refundable security deposit and its return procedure must be disclosed before booking.
Studio time and additional work
Your access window includes load-in, setup, recording, file transfer and load-out unless the booking agreement expressly says otherwise. Extra time is subject to availability and prior approval at the disclosed rate. A technical operator is not a director, producer or other specialist unless that role is included in the agreed scope.
Cancellations and rescheduling
Cancellation deadlines, any reasonable cancellation charges and rescheduling options will be stated in the booking agreement before payment. No cancellation penalty is created by this draft page. Any retained payment must be supported by the agreement and applicable law; no automatic blanket forfeiture applies here. If we cannot provide the confirmed service, we will offer a mutually accepted alternative or refund the unprovided portion, without limiting rights available by law.
Safety, property and insurance
Follow the studio safety briefing and approved equipment procedures. Robot operation is restricted to authorised operators. Disclose vehicles, hazardous materials, special effects, rigging and unusual loads before booking. Insurance requirements must be stated in advance. Responsibility for damage must reflect the facts, documented loss and applicable law; ordinary wear is not damage.
Footage and creative rights
You retain rights in your supplied materials. Ownership and licensing of commissioned work, project files and third-party assets are defined in the production agreement. Studio booking alone gives us no permission to publish your footage, logo or confidential project. You are responsible for securing rights and releases for materials and people you bring into your production.
Monthly programs
Each program requires a written scope defining sessions, deliverables, term, payment, unused time and cancellation. These website drafts do not authorise automatic renewal or recurring card charges. Any future consumer auto-renewal offer requires its own compliant disclosures, consent and cancellation process before activation.
Applicable law and questions
California law governs these terms, subject to mandatory protections that apply to the customer. Nothing here waives rights that cannot lawfully be waived, or excludes liability that cannot lawfully be excluded. Contact the studio through Contact before accepting a booking if any part of the scope is unclear. Full creative production through LOOK AD ME is governed by its own proposal and agreement.